Patricia is a sought-after business etiquette coach, public speaker, consultant, columnist, television and radio personality.

Patricia Rossi is the host of NBC Daytime’s weekly Manners Minute which airs in 165 syndicated television markets. Her best-selling debut book Everyday Etiquette: How to Navigate 101 Common and Uncommon Social Situations (St. Martin’s Press 2011) is currently in its sixth printing. Patricia is a nationally acclaimed business etiquette coach, spokesperson, author, and columnist. She has been featured in Bloomberg Businessweek, The Wall Street Journal, The New York Times, USA Today, Real Simple, HGTV,FOXNews, CNN and many other publications. Professional sports teams, universities, corporations, and other audiences love her fun, interactive seminars on business etiquette and social influence. She lives in Florida with her husband Bobby and their two sons Jackson and Harrison.

Presentation Topics


Fun Not Stuffy: What to Say and How to Act in Professional Situations to Light Up a Room, Be More Confident and Make More Money

As business professionals, we are often in situations where we interact with others at parties, networking events, seminars, conferences and even just around the office. When you know the unwritten rules of what to say and how to act, all levels of professionals from the c-suite down to the mailroom and everyone in between gets to know who you authentically are and is ready to trust you. These secret rules of etiquette show you how to have fun while impressing everyone around you, which can lead to more happiness and great job satisfaction and even more money in your pockets from getting a raise or more clients.

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Breaking Bread and Building Relationships

In this fun and enlightening presentation, your audience will feel completely confident in navigating the place settings and interactions at any size table. Whether you’re having lunch with your best client or at a networking function seated with a table filled with strangers or friends, after participating in this interactive talk, all of it will feel natural and easy.

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How to make a memorable impact: From interviews with potential employers, to lunch with new friends, you meet new people all the time in your professional and personal lives. The way you present yourself is the cover to your story and can determine whether or not you receive a job offer, a new client, or an invitation. Knowing the 12 unspoken wardrobe categories  and when and how to wear them, is the key to being comfortable and confident in all social situations. Patricia’s training in networking, soft social skills and body language will show how you can make a positive and lasting impression and feel 100% at ease doing it.

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Now That You Are Ready To Enter The Workforce: The Steps to Take So You Both Fit In AND Stand Out after College

By the time you enter college and choose a major, you probably stop hearing the question, “What do you want to be when you grow up?” Now that you are “grown up,” you want to be sure you’re managing your identity in a way that will help you in your professional career. During this fun, engaging and interactive presentation, you’ll discover how to begin managing your identity in college and continue for a lifetime for success and happiness.

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Today’s etiquette rules are not the same as they were 20 years ago. Patricia’s program shows how you can power up your professional dress, say “no” with confidence and clarity, avoid the three typical businesswoman blind spots, and transform your worst quality into your best asset. You’ll learn how interacting confidently and communicating effectively will help you reach your full potential and leverage your presence in the workplace.

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Your Professional & Personal Brand

Promote Polish and Protect Your Professional Brand while avoiding the mistakes mishaps and missteps that can happen in a click. Using The Gift of Social Media to Foster Business Relationships, turning them into In Person Interactions. For the first time in history, we don’t have to wait on a reporter to tell our story and build our brand. We can now do that on a daily basis with Social Media. Setting a specific goal to do it well is key. One simple question: How do we want our community/workplace/world to see us?

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Real People, Real Life, Real Solutions.

Good manners and etiquette are important everywhere in the real world. They come into play everyday, in every way. Business meetings and banquets, sidewalks and social gatherings, graduations and grocery check-out lines. There is not an instance where decorum and kindness don’t make a significant difference.

Contact us to discuss your training needs.

To find out more about our training and consulting services, or customized workshops please contact us for a complementary consultation.

Download a PDF of Patricia’s Bio Here


Endorsements for Patricia’s Everyday Etiquette book:

“Excellent book. While good manners are always important, Patricia puts the focus on where it belongs; kindness and consideration. Not only does she provide us with a road map to shine in both the usual and unusual situations, she shows us kindness and consideration as she does it. I felt like I was being counseled by a long-time friend who truly cares.”

Bob Burg
coauthor of The Go-Giver, and It’s Not About You

“Patricia Rossi shows us the simple truth that good manners, communication and kindness are the keys to success in all areas of life.”

Susan Heim
co-author of Chicken Soup for the Soul – Twins and More

“Everyday Etiquette delivers! Patricia’s generous inclusion of real examples, templates and graphics makes it easy to ramp up your etiquette in a way that will strengthen your business and enrich your life. What a wonderful confidence-boosting tool. The detailed responses in the Tough Etiquette Questions Answered section are worth the price of the book alone!”

Dr. Mollie Marti
Founder, Best Life Design

“As a Vice President for 28 years with a Fortune 100 company, I thought I knew how to conduct myself in business and social settings. That was until I read Patricia Rossi’s book. I am so glad I found it. The information is Priceless.”

Ron Mintz
VP of Fortune 100 company

“Outstanding book! Success is fundamentally built on creating solid relationships. Understanding proper etiquette helps me to better build even more connection, trust, and rapport quickly and respectfully with my clients, friends, family. Thank you sharing these golden nuggets!”

Yasmine Bijan
Success Coach. Business Consultant. Talk Show Host.

“One of the things that makes Patricia’s book so amazing, is that it is all framed around basic kindness and relationships, rather than absolute rules for everything. Add to that a touch of Patricia’s wonderful sense of humor, and it’s a really fun and informative book to read. I now feel like I don’t have to be a Stepford Wife to fit into society!”

Dawn Duncan
MSW, MS; Grant Geek Diva

“Patricia’s Rossi hits the mark with Everyday Etiquette. Her sense of humor shines through while she provides solid advice to life’s everyday etiquette questions. A must buy for a new bride or college-bound student.”

Lisa Mininni
Best-Selling Author, Me, Myself, and Why? The Secrets to Navigating Change and President

“Patricia Rossi’s Everyday Etiquette provides a clear road map for success in business, social media and daily interactions.”

Dan Holm

“In a world where we communicate mostly in short emails, texting and tweeting,… we need Patricia’s new book now more the ever to make all our relationships meaningful.”

Barry Moltz