Test your etiquette knowledge.
Click on the word "Answer" to view the correct answer.
1. When using one of the 6 global handshakes, which one is the best choice?
A. The wet fish
B. The web to web, 2 to 3 pumps
C. The double handshake, 4 to 5 pumps
B. The web to web, 2 to 3 pumps2. The way we communicate on a daily basis is by using?
A. 100% words (Verbal)
B. 93% Non Verbal Body Language (wordless communication)
C. 50% Body Language 50% Words (verbal)
B. 93% Non Verbal Body Language (wordless communication)
3.When I arrive at the table I know which bread plate is mine because...
A. My bread plate is on the left - my drink is on the right.
B. My drink is on the left - my bread plate is on the right.
C. My bread plate sits near the top of the plate - drinks are to the right.
A. My bread plate is on the left - my drink is on the right.
4. When I go to the restroom I place my napkin...
A. On my chair
B. To the right of my plate
C. To the left of my plate
A. On my chair
5. In the Business Arena
A. Only women stand for introductions and handshakes
B. Only Men stand for for introductions and handshakes
C. Both women and Men stand for Handshakes and Introductions
C. Both women and Men stand for Handshakes and Introductions
6. When passing bread
A. Pass to the left as fast as possible
B. Bread is Passed either way
C. Bread is Passed to the right
C. Bread is Passed to the right
7. Successful Mingling at networking situations dictates that you
A. Go straight to the bar and buffet
B. Stand tall and proud in the middle of the room and hope someone introduces themselves
C. Introduce yourself to a group of 3 or more people
C. Introduce yourself to a group of 3 or more people
8. If you are eating continental style and your client is eating american you should
A. Switch to American style of eating
B. Continue to use the style you are most comfortable with
C. Mix the American and Continental style
B. Continue to use the style you are most comfortable with
9. It is best to respond to an email with in
A. 24 hours/within the business day
B. 1 to 3 days
C. When ever you get around to it
A. 24 hours/within the business day
10. In Social and Business networking situations it is important to stand straight because when you lean you lose
A. 50% of your credibility
B. 10% of your credibility
C. 90% of your credibility
C. 90% of your credibility
11. When is it acceptable to text during a meeting
A. When the speaker looks away
B. When you need to make an important reservation
C. Never it is disrespectful to multitask when others are speaking
C. Never it is disrespectful to multitask when others are speaking12. Soft skills are...
A. How loud or soft we talk
B. Personal conduct codes that relate successful professional trustworthy and corporative traits
C. When we wink or wave or give the thumbs up sign
B. Personal conduct codes that relate successful professional trustworthy and corporative traits
13. The proper place to wear your name tag?
A. On the left shoulder
B. On the right shoulder
C. On the left side near your waist
B. On the right shoulder
14. Where is the best place to wait on a client when meeting for lunch?
A. In the Lobby
B. At your table
C. In the Bar
B. At your table
15. The number one Rule of Manners, Etiquette, and Protocol is
A. Practice kindness not formality.
B. To act "Fru Fru she she poo poo" so people will respect me.
C. To correct others when they are doing the wrong thing.
A. Practice kindness not formality.
